Na Rybníčku 626, 746 01 Opava, Czechia

The Reach of Our Privacy Policy

Our Privacy Policy governs the handling of Personal Information collected from users of our websites, applications, Wi-Fi hotspots, and other digital services, as well as from individuals we interact with, including current and prospective clients, visitors to our physical sites, and others we engage with, both online and offline, in our service provision. This comprehensive approach ensures that we responsibly manage personal information across all points of contact.

#1 What data do we acquire?

What personal data do we collect?
The personal information we collect from you will vary depending on the context of your interactions with us and the product and/or service that we are providing to you. It may include, but is not limited to, the following information:
  • identity data including your name, date of birth and gender
  • contact data including your home/work postal address, email address and phone number
  • transaction data including your credit card number when you make a payment to us
  • profile data including purchases made by you, preferences, feedback, survey responses and any usernames
  • usage data including how you use our website, products and services
  • marketing data including your preferences in receiving marketing from us
  • technical data including internet protocol (IP) address, login data, browser type and technology used to access this website.
How do we collect your personal data?
We collect information about you when you:
  • request marketing to be sent to you
  • attend an event
  • register on our website
  • request products or services
  • enter a competition, promotion or agree to participate in market research (such as surveys or questionnaires)
  • provide us with your personal information from your usage of our website and any other information you post on our website, email or otherwise send to us
  • otherwise provide us with information in the course of our interactions with you.

#2 How Your Data is Processed

The information you provide to us will be used to (i) set up your account (if applicable); (ii) if you elect to receive information from us, provide you with such information; (iii) improve the Online Platforms; (iv) respond to your inquiries; and/or (v) fulfill any other purpose for which you provided it.
We will not use the information you provide for any purposes other than as described in this privacy statement or explained to you at the point at which the information was collected.

#3 Embedded content from other websites

User is invited to submit user comments, questions, ideas, reviews, or any other information concerning of our organization and the website's contents, provided user understands that such comments will be subject to moderation. Company reserves the right to reject, remove, or edit such content. All such submissions should not be illegal, obscene, threatening, defamatory, or infringing on privacy or on intellectual property rights of others or against public policy.
User might be required to submit contact information like name, email address, mobile number, etc., which might be used by the company to send out promotional materials, offers, and other information to the user which company deems as necessary and beneficial to the user. Company might promote third party information including products and services of such third party which company deems as beneficial to users but, in no circumstance, shall the user’s information be available to such third parties. Users revealing personal information on such third party websites is not under our direct control and hence the company shall not be liable for any loss of privacy resulting from revealing personal information on such websites. Company shall not be liable for the type of information thus being broadcasted to the user from the third party.

#4 Data Security Policy

Company is committed to doing its best to maintain the security of information collected on our websites. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Despite the efforts we take to safeguard and secure information, there is always some risk in transmitting information electronically. As we deem appropriate, we use security measures consistent with industry standards.

#5 Privacy Policy Renewal

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal information and will always be at our website.

#6 Your Rights to Access, Control, and Own Your Data

Subject to the law, you may have the right to: confirm that we hold personal data about you, request access to and receive information about the personal data we maintain about you, receive copies of the personal data we maintain about you, update and correct inaccuracies in your personal data, resist the processing of your personal data, and have your personal data blocked, anonymised or deleted, as appropriate. The right to access your personal data may be limited in some circumstances by local law requirements. To exercise these rights, please email us.

#7 Cookie Use Disclosure

For cookies and similar technologies used on our mobile applications for applicable targeted advertising activities, follow the steps provided by your mobile device platform provider (Apple, Android, or others) to opt out of having your information collected and used by us and our digital marketing partners.
Please note: Disabling, removing, or blocking cookies may turn off some of the features of our Online Platforms that make your experience more efficient, and some Online Platforms may not function properly as a result. Further, if you opt out of having your information collected and used by us and our digital marketing partners for interest-based advertising purposes, you will continue to receive ads, but such ads will not be tailored to your specific interests based on web viewing data collected from your device over time and across unaffiliated websites.

#8 Secondary Regulations

We respect your privacy and assure you that we do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, in order to provide you with efficient services, we may share your information with trusted service providers who assist us in managing our website. We also reserve the right to disclose your information if and when required by law.